Ponte Vedra Beach, FL 32082
StaffEx is currently hiring a Reservations Sales Agent in the Ponte Vedra area for one of the largest multi-destination, technology-enabled property management companies in the United States. The sales department is open 7 days a week 8 am to 8: 30 pm. The agent will be required to have a flexible schedule working 8 hour shifts, 5 days a week. The starting hourly rate is $10-12/hour (depending on experience) PLUS performance bonuses and an excellent benefits package after probationary period.
The Sales Agent will be responsible for capturing as many reservations as possible utilizing effective selling techniques, assist guests by selling future reservations, promptly follow up with guest inquiries for second chance bookings, provide concierge services with general knowledge of the property and surrounding area including restaurants, entertainment, special events and general directions and deliver the highest standards of service to all customers.
Problem solving skills and attention to detail
Outstanding communication skills (written and oral)
Flexibility of schedule; ability to work days/nights, weekends and holidays as necessary
Strong customer-service focus
Ability to work in a fast-paced environment
Strong computer proficiency
High level of initiative, must be a go-getter
Ability to work independently with minimal supervision
Ability to multi-task and work within several computer applications at the same time
Background in property management, hospitality, hotel night audit preferred, not required
**MUST BE WILLING TO DRIVE TO THE PONTE VEDRA AREA DAILY!**