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Front Desk Patient Service Representative

Wesley Chapel, FL 33544

Posted: 06/28/2024 Job Number: KY440068628-1

Job Description

Position: Front Desk Patient Service Representative/Call CenterIndustry: DermatologistLocation: Wesley Chapel, FL; other locations in Spring HillPay: $18-$20/hourHours: 7am-5pm
Front Desk Representative Responsibilities:
  • Answer phone calls and text messages to schedule appointments
  • Manage the clinic calendar
  • Verify patient information and insurance coverage accurately
  • Coordinate with medical staff to ensure efficient patient flow
  • Respond to inquiries and provide information about services offered
  • Adhere to HIPAA regulations and maintain confidentiality at all times
  • Greet and assist patients in a professional and friendly manner
  • Manage patient check-ins and check-outs
  • Collect copayments and process payments for services rendered
  • Schedule appointments using medical scheduling software
  • Assist patients with completing necessary forms and documents
  • Maintain electronic medical records accurately
  • Provide administrative support to medical staff
  • Handle patient inquiries and phone calls
  • Ensure the reception area is tidy and presentable

What do you need as a Front Desk Representative?
  • The ideal candidate will have experience in medical scheduling or related fields
  • This position requires strong administrative skills and familiarity with medical terminology, along with a pleasant and positive attitude
  • Knowledge of medical terminology and records management
  • Strong administrative and organizational skills
  • Ability to multitask and prioritize tasks effectively
  • Experience as a dermatology receptionist is beneficial
  • Customer service: 1 year (Required)
  • Medical terminology: 1 year (Required)
  • Computer skills: 1 year (Required)
  • Wesley Chapel, FL 33544 (Required)

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About Wesley Chapel, FL

Ready to embark on an exciting career journey? Explore thrilling job opportunities in the vibrant area surrounding Wesley Chapel, Florida. Nestled in the heart of Pasco County, this bustling region offers a perfect blend of suburban charm and urban amenities. Imagine starting your day with a cup of Cuban coffee from a local cafe, followed by a stroll through the scenic Wesley Chapel District Park. With close proximity to Tampa Bay's renowned art galleries, theaters like the Straz Center for the Performing Arts, and sporting events including games by the Tampa Bay Buccaneers and Lightning, this area is a cultural mecca with endless opportunities for personal and professional growth. Your dream job could be just a click away in Wesley Chapel!