Customer Service

Tampa, FL 33610

Posted: 05/04/2020 Industry: Customer Service Job Number: 6224

Job Description


StaffEx is currently looking for a friendly, helpful, enthusiastic and efficient Customer Service Rockstar for a leading company in the Fulfillment Industry in the Tampa Area. The ideal candidate must be available to work the 1st shift from approx 9AM to 5: 30 PM - 6 PM, Monday to Friday at a payrate of $16.50 an hour.

*Responsibilities*

This position requires an intensive training process to prepare for the position. The responsibilities include talking to clients, easing any frustrations that Clients may have, problem solving, talking on the phone and via email as well as creating tickets in the system for other departments.The ideal candidate would be a fast learner, have attention to detail, reliable, and have OUTSTANDING customer service skills.

*Requirements*
  • Customer service & call center experience (Required)
  • Microsoft office experience
  • Minimum 3 years in Customer Service
  • Amazing phone etiquette
  • Active listening skills
  • Comfortable dealing with clients issues
  • Must be able to multi-task
  • No felonies in the last 7 years
  • Pass 5-panel Drug Screening
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