Bilingual Collections Agent

Jacksonville, FL 32224

Posted: 12/21/2018 Industry: Clerical Job Number: 6673

Collections Agent Job Description

Agility Staffing is currently seeking experienced debt collectors to work for a leader in the manufactured home industry. We are looking for dependable and enthusiastic people interested in building a career. In addition to salary and potential bonus, this company offers comprehensive medical, dental, and vision plans. This company has a generous vacation/sick leave policy and offers paid medical and life insurance for the employee as well as a company matching 401k program.


Primary Responsibilities:

Collect past due payments

Negotiate payment terms and methods

Utilize various payment options

Manage an account portfolio

Utilize various skip tracing techniques and collection strategies

Insure all customer information and status is corrected and updated on a timely basis

Record and update all current information

Follow all state and federal laws dealing with debt collection

Advise management in regards to collection strategy effectiveness

Maintain accurate records and documentation

Late shifts and some Saturdays may be required


Job Qualifications

MUST have minimum of 3 years of collection experience

MUST have longevity in past roles

MUST be computer literate

High school diploma or equivalent; good basic math skills

Call center experience preferred

Bi-lingual (Spanish) a plus

Knowledge of state and federal collection laws
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